How is construction-to-permanent financing facilitated
and by whom?
Your customer will first become pre-qualified for a
mortgage to determine their buying level.
Through the decades, Eagle’s Nest has developed relationships
with many national and regional lenders willing to offer
construction and permanent financing to our buyers.
IndyMac Bank is a leader and one of our most valued
lenders. Our lenders view your business opportunity
as a profit base for them.
When your customers work with one of our lenders, Eagle’s
Nest will not be paid until the house package is delivered
to your customer’s site.
Your retail price for the package will be in the lender’s
line item, which means your profits will be collected
by Eagle’s Nest and returned to you by Eagle’s Nest.
Financing will be directly related to the appraisal.
The following is from Craig Johnson, former
Senior Construction Loan Specialist for Wells Fargo
Bank on the “Builder Assisted” Program. Mr. Johnson
has decades of experience in the Construction / Permanent
Lending Industry.
It is a pleasure to contribute my thoughts to a project
of this sort. As an active participant in the construction-lending
marketplace over this past decade, I have seen thousands
of construction loan applications cross my desk, and
have had many more conversations with families who were
considering building a new home. Over the years, I have
heard impressive arguments in favor of the concept of
owner/builder lending, and have heard equally impressive
and compelling arguments against the idea. In the last
five years, I have participated in national builder
lending in key sales and sales management positions
for a number of large construction lenders, and have
come to some conclusions in this arena which I have
been invited to share in a number of forums.
In this book, I have been asked to share my thoughts
about why the “Builder Assisted” program as developed
by Eagle’s Nest Homes is an attractive niche for families
who may be mulling over the “risk/reward” variables
involved in choosing whether to build a home with builder
participation, or, to instead hire a general contractor
to build as a turnkey proposition.
THE CASE FOR THE “BUILDER’S ASSISTED PLAN”
I have often expressed arguments that limit the desirability
of approaching the construction of a new home as an
“owner/builder” or as the customer of a turnkey general
contractor. Both methods require much more thoughtfulness
and care than many customers are willing to invest.
WHAT THEN IS YOUR ALTERNATIVE?
When this very question was raised to the management
of Eagle’s Nest Homes in a series of thought provoking
meetings, they were addressed as part of an ongoing
business plan. Can we combine the advantages of owner
built and builder contracted while eliminating the major
risks inherent in each? By answering these questions
in an organized step-by-step series of solutions, the
Eagle’s Nest “Builder’s Assist” program was born. Here
is how it works: The “Builder’s Assist” program combines
hiring a general contractor and acting as a self builder
so that each component does what it does best…limiting
risk on one hand and saving money while maximizing freedom
of choice on the other.
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1. |
Provide specs and pricing and arrange
for all permits
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2. |
Clear the lot, excavate and pour foundation
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3. |
Frame up the Eagle’s Nest house package
per spec provided
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4. |
Install any material called for, outside
of the Eagle’s Nest house package, necessary
to completely shell in home to the point
where it is weather tight and lockable.
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These services are contracted on a cost per square foot
basis. The Eagle’s Nest house package is delivered from
its factory, where as much of the home as possible is
preassembled and panelized. It is incumbent on the general
contractor involved to use his subs or his own employees
to accomplish the services spelled out…thereby freeing
the customer from the onus and frustration of finding
subs to bid this work for him. The contract is binding
as to cost, time and scope of service and the price
per square foot to build and install represents the
first phase of the contract. The second phase of the
contract changes the nature of the general contractors
work from primary responsibility to collaborative responsibility
in concert with the customer.
The owner/customer has the price of the house package
from Eagle’s Nest and the cost of its completion. He
also has an assured flow of sub contractors because
of his contract with the general contractor. Eagle’s
Nest had enlisted the aid of Lowe’sÒ Home Improvement
Warehouse, so that, on a one stop basis, the customer
can choose from a fine array of options within his price
range to finish his home. More importantly, Lowe’s or
Home Depot can transmit to the lender the total cost
for these purchases in the stages needed for completion,
so that the bank can reserve the cost for each item
within the loan.
With the cost printouts from Lowe’sÒ in hand, the Eagle’s
Nest house package cost computed by the sales rep, the
general contractors cost as specified in his contract,
and bids from the subs provided by the general contractor
to finish the remaining portions of the job, the customer
can now safely predict the accurate cost for his project.
The initial phases of his home will be done entirely
by contract, which minimizes time and on site commitments
for the customer who doesn’t even have to take time
from work as these phases are completed. Because the
material and labor are removed from his direct control,
the likelihood of the customer shooting himself in the
foot with a “change on the fly” is reduced to a very
low order of probability. The home he selected is the
home that is going to be built. But, from the dry in
stage forward, the customer is truly empowered. He can
choose whatever construction variable meets his budget
in whatever configuration. He can spend more in one
area and correspondingly less in another so that his
overall budget remains in balance. He and his family
are the sole factors in determining which product will
be purchased. Consistent with this freedom…he and his
family are solely responsible if the product chosen
fails to please after it is installed.
For the most part, the builder accepts his role knowing
that it comes with two enormous advantages. First, he
is not required to put up a dime of his own personal
funds or credit. He is erecting the Eagle’s Nest house
package as bought and delivered to the site by the customer.
Further, the material and the scope of his labor are
paid through the construction loan arranged by the customer,
according to the draw schedule contained therein. Second,
he is getting the most valuable asset he can find…a
customer, without spending a dime directly or indirectly
to find him.
One of the safeguards adopted by the “Builder’s Assist”
program requires that A RESERVE BE PUT INTO THE LOAN
OVER AND ABOVE THE COST PROJECTION TO BUILD AND WITHIN
THE CUSTOMERS BORROWING POWER. In other words, this
safety valve must be identified and contained in the
loan itself as an insurance policy against the vagaries
of “Murphy’s Law”. Further, the more limited the customer’s
ability to deal with “Murphy’s Law”, the greater this
reserve must be. For the lender, this is an invaluable
consideration…that the customer realizes unforeseen
circumstances can drive up even the most well conceived
plans. Contained within this realization is the budgetary
restraint to leave, within his pricing, sufficient room
so that if an unavoidable up charge is required, not
only does the money exist within the loan, but also
the customer has already qualified for the funds…the
inclusion of a sufficient reserve all but guarantees
that the customer will finish his home safely.
At the same time, the reserve may provide an excellent
opportunity to the customer should he find that his
budget was accurate to begin with and that the additional
funds contained within the reserve were, indeed, superfluous
to the construction. In this case, the owner/borrower
is left with two pleasant alternatives. He can elect
to return the reserve to the lender, thereby reducing
his final mortgage to the dollar amount truly represented
by the building costs, or he may instead have the reserve
paid to him in cash, when the construction loan becomes
a mortgage. In this case, the owner/borrower will retain
the mortgage amount that would have existed if the reserve
were used. He will have less equity, but, in its place,
he will receive a check equal to the unused portion
of the reserve, that he may use in whatever fashion
he deems prudent.
This then is the “Builder’s Assist” program as developed
by Eagle’s Nest Homes. It is a plan that combines safety
and maximized the potential for equity. It affords their
customer the peace of mind to know that their project
has real safeguards to protect against serious mistakes,
regardless of their origin, while at the same time allowing
for the greatest possible flexibility in his choices.
It is a program that should have much greater appeal
to the lender than the alternative of leaving the owner/builder
responsible for all phases of his project. Even the
general contractor can endorse a plan that gives him
a low risk, low cost customer. It is a win…win…win program.
COST VS. VALUE
IN YOUR NEW HOME CONSTRUCTION
When contemplating new construction as an alternative
for their families, many customers ask if the salesman’s
contention that the home will appraise for more than
its cost is true. In many cases my response is yes,
but often for a different reason than the builder claims.
When a home is appraised to determine its market value,
whether or not the home is new construction, the value
assigned it by a competent appraiser has nothing, whatsoever,
to do with its cost. Some customers bristle at the thought
that their time and effort is of little consequence
in the process of determining the new home’s value,
especially if they are competent to do some of the actual
work themselves. But there is a vast difference between
reducing cost and determining value.
If value were a function of cost, then a 2000 square
foot home in a good neighborhood in Buffalo, New York
would have the same value as a similar home located
on the ocean in Naples, Florida. Realtors, who help
set the price of homes for their listing customers will
tell them over and over again that value is a function
of “location, location and location.” To a lesser but
still considerable extent, the economic strength of
the location, at the time the property is listed for
sale, also has a great effect on its actual selling
price. Employees of oil companies in Houston, Texas,
or California aerospace employees during the 1980s can
attest to the truth of this variable. If an area’s economy
is extremely depressed, the value of homes, as reflected
in their resale price can be drastically reduced. When
that happens, new construction ceases altogether, because
the builder’s know that they can’t sell their properties
for even the wholesale cost of their construction.
Finally, a glut of similar homes on the market, even
if the glut is purely coincidental, can have a dramatic,
discounting effect on the price of all the homes for
sale. Likewise, when a paucity of homes are for sale,
as evidenced occasionally in “boom” town locations where
major new industries have blossomed, the reverse effect
is true. Just ask a citizen of “Silicon Valley” near
San Jose, California to reflect on the value of even
modest homes. Their prices have literally skyrocketed,
not because of the quality of the homes themselves,
but because there are dozens of well qualified prospective
homebuyers eager to pay a substantial premium for every
home that comes up for sale. Of course, not every region
can boast a “boom town” situation like Silicon Valley.
But generally even very slow growing Midwestern cities,
rust belt cities like Cleveland, Ohio or Detroit, Michigan
have, within their suburban extremities, communities
where the value of real estate is astonishingly high.
Some customers are unfazed over these issues. It is
because they don’t choose to value their residence as
an investment where it is necessary to “maximize shareholder
value.” And in many ways I agree with their thought
process. Fundamentally, housing is a human need. Everyone
has to live somewhere, and regardless of where they
live, there are true costs associated with the occupation
of the residence. I refer to these customers as “long
termers”, because everything about their thinking is
long term.
The first way I gauge the importance of increased value
in the customer’s profile is to determine how long he
intends to live in the new home. Customers, who perceive
their prospective purchase as short term, are much more
likely to have maximized value at the top of their list
than a customer who intends to live out his days in
his home. The long-term buyer can be self-centered in
his thinking. He can choose a floor plan that is more
suited to his particular taste and lifestyle because
he’s not planning on selling, at least not for a very
long time. I’ve had many customers who are essentially
uninterested in their new homes appraised value. They
are buying the home to live in and in a very real sense,
to die in as well. If their home is short in appraised
value, they simply make up the difference with a larger
down payment from their personal savings. These customers
evaluate the home based on how its usefulness bears
on their ownership…. not on how the desirability of
the home affects a prospective buyer.
The short termer is the buyer who is raising the question
of value. He wants something different than the long
termer. He wants quick equity…and may be building, as
opposed to buying, because he is convinced that building
is a surer path to increased equity. For many of these
customers, the theoretical increased equity is meant
to be used in another home later on, although there
are certainly many useful purposes for increased equity.
What’s more, his whole approach to the home may be to
increase equity. Yet, in many cases these buyers do
exactly the wrong things when it comes to building with
profitability in mind.
HOW TO MAKE YOUR NEW HOME WORTH MORE
My insights into the value of new residential construction
come from reviewing thousands of appraisals, ordered
by the lender, and paid for by the borrower, as a condition
to granting the construction loan. The bank requires
the home to be worth at least as much as the purchase
price. In order to protect itself, it orders an appraisal
of the home. But, wait a minute… the home doesn’t exist.
How can a lender determine the value of a non-existent
home? The answer is that the house does exist… as a
one-dimensional drawing in the blueprints. A trained
appraiser can review the blueprints, and the specifications
that summarize the details to be installed in the home,
together with the land on which the home is to be built,
and accurately judge the market value of the home. He
accomplishes this valuation by comparing the home to
be built, feature for feature, with substantially similar
existing homes in the same neighborhood, that have sold
within the last six months.
As very few homes are identical as compared, the appraiser
uses a plus/minus system to approximate the value of
one home relative to the other. A home with three bedrooms
will get less value relative to a similar four-bedroom
house that recently sold in the neighborhood. A home’s
brick façade will be judged as more valuable than a
similar home whose façade is vinyl siding.
A curious sidebar to this discussion is that the appraiser
is not concerned about the home’s cost, as represented
in the builder’s contract, at all. Nor is he concerned
by the building cost of any of the existing homes he
is comparing, when they are new. You should also note
that he cannot use in his comparative values, a newly
built home as sold by a builder to his customer. That
home is not considered as a reliable benchmark of value
until the owner sells it to somebody else.
As there are literally hundreds of potential variations
between “similar” homes, the professional appraising
community has, in place, well established guidelines
that allow each appraiser to apply the same plus/minus
weights when evaluating a home. If five experienced
appraisers evaluated one home, and arrived at substantially
different valuations, then each appraisal would be worthless
as a guide to the correct valuation. Fortunately, that
is not the case. Each appraiser can look at the differences,
use the same guidelines for adjustments, and arrive
at nearly identical conclusions. When studying these
plus/minus adjustments, it’s not hard to see which differences
are worth more or less money.
Most customers, who shoot themselves in the foot, do
so by building a home that is out of conformity for
their neighborhood. This means an exterior façade or
shape that doesn’t fit in, or fewer bed or bathrooms,
or no garage when everyone else has one. Two bedroom
single-family homes are almost certain to be low equity
propositions. They simply will not attract a mainstream
potential buyer. The customer who opts not to build
a garage may be fine in the south, but, in the north,
where it snows, a home that has no garage will simply
be passed up. When you are building in a tract development
that has a certain look, and an easy to define average
home, you are asking for trouble to go against the grain.
Remember this isn’t a beauty contest, this is maximizing
resale value. The average purchase price in such a development
should be fairly easy to ascertain. Any home that deviates
too high or low from the average price will be a white
elephant. And if you have to deviate, it is much safer
to do so on the low side.
Simply put, most customers, who fail to maximize equity,
do so because they overbuild. There is a temptation
to include more than is necessary to make the home pleasing
to a prospective buyer. If every other home on the block
has vinyl flooring and yours has wood and ceramic floors….
that flooring will not create equity…. it will lose
equity. The home may sell faster if it is in competition
with another house down the street, but it won’t sell
for more money. The same thing is true for finished
basements and attics. Some customers spend a fortune
making their basements into additional living space
for their families, and are truly shocked when the appraisal
community fails to show that space as contributing substantial
equity to their homes. “Luxury” amenities fall into
the same category. Don’t count on your Italian Marble
foyer, your granite counter tops, or your ground source
heating system to fund your retirement, especially in
neighborhoods where those features are not commonplace.
What does add to the value of new construction? The
three assets all appraisers will agree on as having
universal value are square footage, bathrooms, and bedrooms.
Let’s examine how each factor contributes to equity.
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Square Footage: Simply
put, the bigger the better. That’s right.
In the arena of home valuation bigger is
always better. It translates into roomier
living space, more space that accomplishes
different use, bigger closets, and gives
a family more options and flexibility. You
simply won’t find many families complaining
that the prospective house is too big. THE
BEST PLACES TO PUT THE EXTRA FOOTAGE TO
USE ARE IN THE KITCHEN AND THE MASTER BEDROOM.
It seems that these rooms can never be too
roomy, and have too much storage space.
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2. |
Bedrooms: In the world
of home value, four bedrooms are better
than three, five are better than four, etc.
But, remember, the pattern here is that
one extra bedroom is better. Six bedrooms
are not better than three bedrooms, unless
the neighborhood is generally five bedroom
homes. There just is very little risk in
having the extra bedroom. It makes the home
have more appeal to large families, and
gives options to smaller ones. Those extra
rooms can always be converted into home
offices, sewing rooms, in-law spaces, or
TV rooms, and command a premium in the marketplace.
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3. |
Bathrooms: The ideal
house has a bathroom for every bedroom.
Sharing bathroom space has been out of style
for twenty-five years. Large bathrooms and
plenty of them make a home more valuable.
This is especially true for the bathroom
in the master suite, which should feature
as many luxury features as your budget will
allow, including features like a large shower,
soaking tub, his and hers sinks, and an
enclosed toilet area. If the budget has
any room for luxury, this is where I would
invest it. |
There are many other choices a customer must consider
when building, many of which will compete against each
other for the customer’s dollars. Although the three
factors above must always be considered there are many
others that might also be valuable from house to house.
For these options, the home site location or nature
may be compelling. A few examples might be revealing.
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Fireplaces: Much more
important in the north. Opt for clean efficient
zero tolerance gas or electric as opposed
to a true wood burner…half the price, half
the mess & twice the value. Fireplaces yes…Stoves
NEVER.
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2. |
Laundry Rooms: If you
have the room…you can’t go wrong. Build
in an ironing board and plenty of storage,
and don’t forget the dirty clothes chute.
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3. |
Closets: The more,
the better…the bigger the better…include
an interior light in every closet, and don’t
forget the one for your guests’ coats and
hats.
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4. |
Landscaping: Murphy’s
Law says that the buyer will hate your landscaping,
paint and wallpaper. The more you spend
the less you’ll get back. Remember that
items like landscaping and wall covering
receive almost no extra value from the appraiser.
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5. |
Energy Efficiency:
Based on facts presented in the year 2000,
there is no way to lose money faster than
on energy efficiency, or natural resource
conservation. I’ve seen homeowners pour
money into ground source heat, alternative
heat, extra insulation, wood free decks
and other components, etc. The harsh truth
is that appraisers give no extra value for
these items. Until energy and natural resource
costs become a real burden in the future,
these features are of questionable value,
especially in modest homes. The argument
can be made more honestly that the cost
savings attributable to these investments
pay off as the homes get bigger, because,
in the bigger homes, the price of these
upgrades is a much smaller percentage of
the total home cost. I have seen builders
spec these features in homes they plan to
sell for under $200,000. Many of these homes
represent the cutting edge of engineering
and design skills, and have tremendous “curb
appeal”, but these builders had to really
sweat out the appraisals, because the design
concepts in these homes typically call for
a reduction in its size. I am continuously
engaged in dialogues where I have to advise
them, from a pure equity point of view,
to build their homes bigger, and install,
instead, standard heating and insulation.
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These energy and conservation issues represent a clear
dividing line between short and long term ownership
planning. The couple that plans to retire in the home
is much more likely to consider the long-term savings
that these alternatives will eventually offer. The short
termer is not likely to offset the increased cost with
the attendant monthly energy savings. He’ll simply be
gone before the increased investment is recouped from
monthly savings. What he has learned at time of resale
is that the marketplace will not pay a penny more for
these features. That’s why the appraisers don’t value
them higher…and that’s the lesson I want you to learn.
Please understand that I am by no means advocating “stone
age” building processes. But today, a curious tension
exists between forward thinking builders and architects,
who have incorporated energy and maintenance saving
components into their designs, and the appraising community,
who do not recognize any value implicit to these design
changes in the actual marketplace where homes are bought
and sold everyday. Until they do, you would be wise
to invest your discretionary home building dollar in
some other upgrade.
Another misunderstanding that exists about energy efficiency
is that lenders are more willing to regard a borrower’s
profile generously because a home is energy efficient.
This is no such reality. Lenders are no more apt to
grant a loan because a home is energy efficient. In
fact, a lender will generally be more favorably disposed
toward a larger home with standard heating and cooling.
THE TERM “ENERGY EFFICIENT MORTGAGE” MEANS NOTHING.
In fact, conventional mortgage lenders do no seek to
determine the expected energy costs per month as part
of the loan approval process. The questions are not
asked, because the answers have nothing to do with their
approval decision….
I think that most customers think of the appraisal process
in exactly the wrong way. An appraiser, operating free
from pressure to arrive at an arm’s length and meaningful
opinion about the value of your prospective project,
is rendering a service that is far more valuable than
the approximate three hundred dollar plus fee he is
likely to charge for his trouble. His opinion should
be regarded as a traffic light, for the lender and the
customer alike. If it supports the value as in excess
of cost, then the light is green and the lender will
be much more comfortable granting a loan. After all,
he now knows that in the worst case, where the property
must be sold, there is sufficient market value to cover
the mortgage. The homeowner knows that he can anticipate
getting a positive return for his time and trouble.
On the other hand, an appraisal that considers the value
of the project to be lower than its cost should function
as a red light. The homeowner should review his project
and make either appropriate adjustments, or inform the
builder that his bid for the work is not supported by
the appraisal report. Customers who pressure the appraiser
about his report just don’t get it. They are confusing
cost for value, and, are deluding themselves that breaking
the appraiser’s arm in the hope of getting a higher
number is somehow going to help them. I would much rather
see the customer fold his cards and go back to the drawing
board than to move forward in light of a borderline
appraisal.
Customers should also understand that if the cost of
the project is $200,000 and the appraisal matches it
dollar for dollar, then they are going to lose money.
Why? Because they are going to have to pay closing costs
for the construction loan, and then interest on the
draws during the course of the homes construction. If
the home can be completed in eight months, then these
costs alone will approach $5,000.
On the other hand the customer that uses the feedback
generated by the appraisal in a positive way has added
a very important tool to his decision making process.
He can sit down with his appraiser, go over his plans
in detail, and use him as a sounding board to select
one amenity over another. By doing this the customer
can assure himself that he is getting reliable input
about how to proceed before committing himself to proceed
in the first place. In every other real estate purchase
the customer’s choices are to take it or leave it. But
in a pre-construction meeting the appraiser can give
the customer meaningful insight into what amenities
can maximize resale value based on the actual local
market, and statistics about home sales right in the
neighborhood. Additionally, there is no self-interest
in the appraisers’ recommendation because he does not
benefit from whether or not you proceed. He may be the
only player in this process who can truly make that
statement. Everyone else has a vested interest in you
moving forward except him. His services are strictly
limited to his area of expertise, and end once he renders
his considered opinion.
To make the appraiser’s job easier, he has to know what
you are proposing to build. You must present him with
a clear blueprint that shows the exact house, after
you have made design changes, and you contract with
the builder. If you show him a generic plan that is
what he is going to appraise. Your valuation can be
unnecessarily low if he is looking at a plan before
changes were made, and in the absence of the builder’s
contract. A few years ago, I had a customer complain
to me about the ineptitude of the appraiser, who clearly
failed to appraise the project at a sufficient value
to please. When I got to the bottom of the issue, I
learned that the customer’s blueprints, purchased from
a magazine, failed to show any basement, let alone the
walk out, full daylight lower level, planned to take
advantage of a beautiful naturally sloping lot, together
with a combination of patios and decks. When the appraiser
was given the correct plans, his reevaluation increased
by over $50,000, more than enough to warrant moving
forward.
Next, he is going to need to know where you propose
to build. You must provide him with either a copy of
your land purchase agreement, or, if the lot is already
owned, a copy of the deed. Finally he needs to know
what amenities you are planning to install. If you don’t
tell him otherwise, he will assume you are building
at “builder’s grade”, which is a minimum standard of
quality. Remember, some of your choices may be upgrades
from “builder’s grade” and will therefore support higher
values. But, once again, if the appraiser is not informed
of your air conditioning, he can’t include its value
in your report.
Remember that the first detail the appraiser will look
at is the location of the land. It may be the most beautiful
home site imaginable, with glorious views overlooking
breathtaking waterfalls. But if no nearby real estate
has sold recently then the appraiser is going to have
a problem. The lender is going to demand recent comparative
sales to justify the value of the project. No amount
of creativity can obscure the fact that it is impossible
to gauge the value of real estate in an area where no
real estate has sold. One of the first requirements
of land you are considering must deal with this issue.
Has any nearby land recently sold? If the seller or
his realtor cannot answer that question to your satisfaction,
then you must either move on, or expect, from the outset,
a lower property valuation.
Occasionally, I meet families who have received land
from a relative as a gift, often from part of a larger
family farm. In one such meeting, the young couple informed
me that their land parcel was worth at least $7,500
per acre, and that the gift they received was five acres.
Now, my activity is in a national marketplace. I see
land valued at anywhere between $1,000 and $1,000,000
per acre, but often I am unfamiliar with the specific
area where the customer’s land is located. All I really
know at this point is that if the family’s estimate
were true, they would have a $37,500.00 down payment
available in the form of existing lot equity. When the
appraiser inspected the property, he learned the land
was, indeed, part of a family farm, in an area where
no land had sold, except through the family, in two
generations. Further, this particular home site had
no road frontage. Its only access was on a 5,000-foot
dirt road running through grandpa’s cornfield, for which
there was no easement. The land had fair market value,
but certainly closer to one tenth that estimated by
the couple. But more importantly, what prospective buyer,
outside the immediate family, would ever consider buying
the home in a resale context? And as a result, what
resale equity can this family honestly expect? I would
be true to say this family could build a nice home with
fewer dollars because of the gift of family land. But
when it comes time to sell, on what basis should they
expect to recoup just the lower construction costs they
invested when the home was first built?
Up until now, we have discussed building concepts that
tend to negatively affect the appraised value of your
proposed construction project. On top of the actual
cost projections, we have added to the cost of construction
a “Murphy’s Law Reserve”. How then can anyone ever represent
that the appraised value will exceed the cost. Simply
put…don’t ever confuse cost for value. That’s right.
If it can work in the negative case, it will also work
in the positive one. If a customer buys a lot in a desirable
neighborhood, chooses a home plan that fits the marketplace,
and does a good job controlling his budget, then there
will be a high likelihood that the value of the project,
as determined by the appraiser, will exceed its cost….and
sometimes exceed its cost by a considerable percentage.
Some skeptics will be tempted to say, “How can we have
a building cost of $250,000 and yet have an appraisal
value of $310,000?” The answer is that the builder’s
cost is irrelevant. The appraiser shouldn’t even see
it, as it is not germane to the home’s fair market value.
Besides, the builder’s cost isn’t $250,000. His price
is $250,000, which is totally different. Tract builders
understand this reality better than anyone. Tract builders
own the land, often an entire development, build the
home, and then offer it for sale as a finished product.
Before they put a shovel in the ground, they have the
appraiser look at the plans and suggest its market value.
They will then price the home accordingly. Once again,
their actual cost has nothing to do with the end price,
which is set according to the appraiser’s estimate of
fair market value. When you buy any product in the marketplace,
your price has nothing to do with the cost the wholesaler
pays for the product, or for that matter, the price
at which he sells it to the retailer. No, your cost
is based on the price that retailer marks up the product
before he sells it to you. Believe me, suppliers and
builders alike have no qualms about marking up the product.
But in a more important and fairer sense, they are entitled
to profits. Any reseller, whether it’s a builder or
a wine merchant, earns his living and pays his expenses
by delivering his product to his customer at a price
higher than he bought it. For some reason, this simple
truth eludes us when we talk about home construction.
All the suppliers and tradesmen involved in the process
of building your home do so for profit. In order to
profit, they must sell their project or trade to you
at a higher price than its cost of acquisition. I am
constantly surprised by customers who are indignant
over the fact that they could buy the same products
specified by the builder at a lumberyard for the same
or lower cost. I always reply, “of course you can”!!!
If you have sufficient cash, time and competence, you
could build the house for considerably less than you
are being charged. In fact, in that case you wouldn’t
need me either, and could avoid the mark up on the bank’s
money as well as the fees the bank charges. In that
case, you would become a general contractor, because
that’s exactly what well-healed general contractors
do….build the house with their own money at the lowest
possible price, and then sell it to you. THE OVERWHELMING
ADVANTAGE THAT KIND OF BUILDER HAS, IS THAT THE CUSTOMER
HAS NO IDEA WHAT HE ACTUALLY SPENT TO BUILD THE HOUSE.
The same statement is true for other major purchases
as well. Certainly a buyer competent enough to build
his own automobile or motorboat could also save significant
dollars over the retail cost of these items. I know
a pilot who actually built his own plane, and is ecstatic
over its value. But those customers are few and far
between. For most of us, we must pay for goods and services
we cannot provide ourselves by paying a mark-up to someone
who can. That’s not to say that you shouldn’t bargain
aggressively for those goods and services, satisfying
yourself that you are not overpaying in that process.
But remember, the banks who lend for car purchases know
that you are paying more for the car than the dealer
did. They base their loan on the market value of the
car, not what you are paying for it.
In fact, our friends in the car business can provide
an outstanding lesson in the discussion of cost versus
value, a lesson the car dealer often has to learn in
a very expensive way. When a car dealer buys his vehicles
from the manufacturer, he pays wholesale and sells retail.
As long as he sells the car within the model year, he
has no problem with this arrangement. Come the following
mid-summer, however, this business model changes dramatically
against the dealer. For no other reason except for the
passage of a few months, the car no longer is perceived
to have the same value. As the months pass by, the new
cars from the previous model year are simply worth less
and less. Finally, if the dealer wants to sell this
aging inventory, he may have to discount the price below
his wholesale cost. Talk about price versus value. For
the car dealer his formula changes from month to month.
The same lessons hold for the building of a new home
as well. The price of the home from the builder is no
more a barometer of the fair market value of the home,
than the dealer’s cost for the car. If a customer would
remember these truths when he thinks about his project,
he can better direct his energy toward maximizing its
value.
Our problem with the builder’s mark up may be due, in
large part, to the fact that we have access to retail
building component pricing that may come very close
to the builder’s pricing. Generally, when we buy other
big-ticket items, the cost paid by the retailer is well
removed from our awareness. Because it is better hidden,
we are less apt to be concerned by it. We think in terms
of the value we are buying rather than the cost paid
by the retailer. I’m not suggesting that this is a better
way, only that it is the way. Clearly, we are less troubled
by the retailer’s mark up when we don’t know his cost.
When we buy a piece of jewelry for $5,000 and decide
to have it insured, an appraiser will examine the stone,
and may very well report its value to be equal to, or
greater than $5,000. In this case we are content. We
bought the item, had it independently appraised, and
are satisfied when the expert says it’s worth at least
what we paid. Well, in most cases the jeweler paid less
than half the $5,000.00 price at which he sold the stone
to you. Why not? He is an expert capable of buying low
and selling high, engaged in the activities of the jewelry
business 365 days a year, a career for which he may
have extensive formal training. From his sales, he must
pay his overhead, stand by his product, and, spare the
thought, earn a living. I don’t begrudge him his mark-up.
Why then, are we so willing to begrudge the builder,
who is doing no different than the jeweler?
Finally, no group of customers has a harder time understanding
these concepts than those committed to the ideal of
“sweat equity”. As I use the term here, “sweat equity”
is the theoretical process by which a customer can do
some of the physical work on his house, himself, thereby
contributing to its value. There are companies that
exist, or, until recently existed, that base their entire
sales strategy upon inducing their customer to go forward
on the basis of this magical “sweat equity”. I call
it magical because its existence is purely a matter
of “hocus pocus”. Like the Easter Bunny, there simply
is no such thing. For some, the question of sweat equity
centers around the ability of the customer to actually
do the work. But for me, the customer’s ability is truly
beside the point. In the best case, what the customer
is hoping to achieve is a reduction in cost. Obviously,
every hour of work he does himself is an hour of wages
saved. I have absolutely no argument with that fact.
But, as I have urged everyone to understand, equity
is different from reduced cost. There is no reliable
link between the two. In many cases the “sweat equity”
customer actually loses equity, if for no other reason
than the amount of labor saved in the course of weekend
after a weekend of toil, is lost by adding a few more
months to the interest due on the construction loan.
There is no method by which you can use the sweat off
your brow to guarantee equity in a new home project.
Use the power of your mind, instead, to create a home
that is capable of generating the highest possible appraisal.
As a final comment, I suggest that you review the appraisal
to determine an accurate representation of the house
and its environment is portrayed. Appraisers are human.
Errors can be made. Check that the square footage is
correct, the number of bedrooms and baths are reflective
of the house plan and that no special features such
as a fireplace, garden tub, etc. are missing.
► 7: Why panelized building reduces cost
/ time while delivering more quality?